What to Expect

What to expect

Typically, our new patient functional vision evaluations are about 90 minutes long. Patients who have a brain injury, concussion, dizziness or other neurological symptoms typically require additional time and testing. It is recommended that the new patient evaluation be split into two 90-minute visits in those cases. Before seeing Dr. Frazer, our staff will typically conduct a few preliminary tests based on the type of exam and age or abilities of the patient. These tests usually take between 15 to 30 minutes to complete. If you are unable to complete the electronic history form before your visit, please arrive 10 to 15 minutes earlier than your scheduled appointment time to allow adequate time with the doctor. Please let us know if you require assistance filling out the history forms. The majority of your new patient evaluation will be with Dr. Frazer. After asking you about your history and performing a thorough functional vision exam, she will explain your diagnoses, how they relate to your symptoms or concerns, and her recommendations for treatment, including if vision therapy would be recommended.

Insurance

While some insurances cover vision therapy, most insurances (including BCBS, UHC, and similar PPOs) have put unreasonable limits on reimbursement, provide limited to no coverage for vision therapy or provide very low reimbursement rates for services. In order to provide the best quality care while keeping the patients out-of-pocket costs lower, payment is expected at the time of service unless other arrangements have been made. We can give you an itemized receipt if would like to try to self-submit to insurance. We can provide you or your insurance company any information requested in order to process the self-submitted claims.

• Group Health Cooperative: We are a Preferred Provider for GHC. If you have GHC insurance, please contact us as a preauthorization letter is required from a GHC employed eye doctor. Please present your GHC card at the beginning of your appointment.
  
  

• Medicare: We do not accept Medicare. Medicare patients can receive discounted services based on what is called the “limiting charge:” We do not accept any Medicare or Medicare Advantage plans as payment.
  
  

• Medicaid/Badgercare: We are not Medicaid/Badgercare providers and cannot accept or submit claims to them.
  
  

• Workers Compensation: Please have your claims adjuster or case manager contact us if you are unable to pay at the time of service and require arrangements for payment to be made due to a work related accident.

• Motor Vehicle Accidents: We generally do not accept Auto Insurance Claims as payment. We can assist you with reimbursement but you will be required to pay at the time of service and be reimbursed unless special arrangements are made.
  
  

Cost

The cost of the new patient evaluation can vary depending on the type and complexity of testing required. The cost of new patient evaluations start at $333, but typically runs $388. Many patients with vision problems related to a brain injury require more than one visit before a treatment plan can be determined. These new patient evaluations typically cost $628, which includes both appointments. The cost of a vision therapy treatment program varies depending on the number of sessions recommended. Our vision therapy sessions are typically $162 for a 45 minute session. The above prices reflect a 25% Time of Service Discount.